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IT Support Engineer
IT Support Engineer
  • Posted on 2018-11-07 Dublin, Ireland
  • IT Helpdesk Support Engineer required to provide high-level support. Experience of troubleshooting and supporting operating systems and applications in a corporate environment.

Target
C
Career
Responsibilities

  • To provide customer support on a variety of technologies;
  • Incident classification, resolution and escalation if appropriate;
  • Deliver solutions to agreed Service Level Agreements;
  • Update customer and IT support team.

Qualifications

  • Bachelor’s Degree in Computer Science, Engineering, Mathematics or relevant field;
  • 3+ IT Support Experience;
  • Estimation, delivery and roadmap planning;
  • Knowledge of networking and LAN/WAN technologies;
  • Knowledge of Firewalls, Anti-Virus, Web filtering, Connectivity, Data Protection;
  • Good knowledge of hardware and software systems;
  • Jira Administration experience a major advantage;
  • Fluent English.

You will get

International and friendly company culture
Competitive compensation
Awesome employee perks

If you think this role is for you, please send us your CV. We do not require a cover letter, but you may send one to support your application if you wish to do so.